So, the burners on stove needed to be repaired, because the wouldn’t self-ignite, in order to satisfy the physicalinspection list for selling the house. I have a call scheduled for
Thursday when I will be home.
At 2pm yesterday, I get a call from a guy who tells me that he’s on the way to the house to fix the xkzcj;ljkahssdf;jh. I say what? He says that he’s on the way to the house to fix the adlkjfa;ldsfja;lkdjf. Huh? The a;dlfja;ldfja;lsdffj. I finally figure out that he means the stove. I tell him, no, that appointment is for Thursday. He says, no, it’s for today, and he’d be at the house in ten minutes.
I said, Crap. Those who know me well know what I really said.
Here I am preparing for a meeting that I am supposed to run that starts in half-an-hour. But, I want the stove fixed right (the realtor’s handyman fixed it yesterday, but it is under warranty, so Iwanted them to look at it). So, I turn over everything ASOK our intern, tell him to tell my boss that I’ve skipped town, to shut my laptop and stuff down at the end of the meeting and lock it all in my
office. He says, “Uh huh.” Actually, his name is Andrew, and he’s a very sharp guy that I like a lot.
I rush home, and the guy is waiting. He has a funny accent. Damned funny accents. I unlock the door, and he comes in and starts looking at the burner. He says, “Did they explain the rate structure to you?” “What?” “A flat-rate of $129.00/hour, plus parts.” “It’s under warranty.” “What?” “I called Best Buy because we have a warranty through them.” “Oh.” “They set this all up.” “Do you have your
warranty agreement?” “No. I’m moving. The paperwork went down a hole. So, I called Best Buy; we figured it out; and, you’re here to fix it.”
Brian, that was his name, picks up his phone an calls his boss and explains it all to him. After some give and take, he gets off the phone and tells mee that the call center at Best Buy screwed up and
didn’t schedule the appointment according to procedure. Hence, the confusion regarding the appointment. “It’s just as well,” he says. “I don’t have the parts to fix it anyway. I’ll have to order them.” “What?!” “I’ll order them, we’ll reschedule, I’ll fix it.” “If you can’t fix it by Thursday, this is a complete waste of time.” *What are you nuts* (that was how he looked at me), “There is no way this is being fixed by Thursday.” “I told Best Buy that if I had to have it
fixed by Thursday because I am moving out of the house on Thursday. They said, no problem.”
He gets back on the phone. He gets off the phone. “I guess we can just cancel the call.” “I guess we can.”
Luckily, as I said, the handyman got it to work yesterday. I just wanted it “officially” fixed. So, if you face this problem, where your electric igniter will not lite your gas stove…take a wire brush…clean the burner with it…brush the two screws beneath the burner…lightly brush the igniter tip. The burner acts as a ground for the electric igniter. If the ground is dirty, then it won’t work.
People who cook get dirty burners. Imagine that. The burner will now light.